Part time Home Helper (Age UK York Feather Duster)
Age UK York are looking for part time Home Helpers in our Feather Duster service. Home helpers carry out a range of domestic tasks to help clients to maintain a clean home. Feather Duster Cleaning and home help is a tailored cleaning service for mostly older people in the York area who are struggling to carry out their own cleaning
Hours of work are negotiable. Although this role can work around school hours or other commitments working school holidays are essential as this is not a term time only role.
Our clients are located all around the York area so you will need to be able to travel between clients. Access to a car or bike is preferred for this role.
A DBS Check will be required. Age UK York will pay for this.
Age UK York is an independent local charity. We have been working in the local community to help older people for nearly 50 years.
Benefits: • £8.50 per hour • Holidays paid monthly • Uniform provided • Training provided • DBS check paid for by Age UK York
Key Responsibilities: • Visit customers in their own homes and provide an efficient and reliable cleaning service. • Carry out specific cleaning and domestic tasks (which have been agreed with the customer on the first visit) whilst allowing for flexibility. • To ensure all visits are at specified times and on the days which have been agreed. • To treat all information relating to the customer as strictly confidential. • To contact the office immediately if the customers’ circumstances change or to pass on any concerns. • To contact the office immediately if a visit is unable to be made for any reason, in order that alternative arrangements can be made for the customer.
Essential: • Friendly and caring nature with a ‘can do’ attitude. • Good at cleaning and able to vary cleaning to fit the customer’s needs. • Self-motivated and willing to suggest tasks to the customer • Happy to accept feedback from customers and employers on cleaning standards. • Ability to work without close supervision. • Excellent verbal communication and listening skills to take into account our largely elderly customer base. • Able to demonstrate flexibility and reliability. • Physically fit and able to carry out a wide range of cleaning tasks. For example, kneeling, bending, window cleaning, reaching high and low, some light lifting, vacuuming or mopping, ironing and dusting.
Desirable: • Previous experience of working with older people or in people’s homes. • Experience of working independently. • Mobility (car or bike owner/driver)